How-to-videos: Setting up your online account
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Our how-to videos show you how to use your personal member website, the Sydney Health app, and other tools. Watch to learn more and get the most out of your health plan.
Get started with your personal member website
Learn how to register your account and access your member website. You’ll be able to see what your plan covers, view claims information, and find a doctor.
Download the Sydney Health app
Keep track of your benefits and health plan on the go with the Sydney Health app. You can view the same information available on your member website – all on your smartphone.
*Member experience displayed in video may vary depending on plan type.
Choose your communications settings
Let us know the best way to contact you. Choose your communication settings on your member website or the Sydney Health app. You’ll be able to edit your phone number, email, or address in just a few easy steps.
Using Sydney Health chat
Need quick answers to your questions? Sydney Health chat makes it easier to get the information you need.